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Paul Stewart

Paul Stewart Portland, OR 97218 Cell: +1 (617) 697-4119 | Email: paul@arckinteractive.com | LinkedIn SUMMARY Senior Technology Project Manager and PMP-certified technologist with 15+ years leading complex IT programs across government, healthcare, and enterprise SaaS. Expert in delivering large-scale system implementations, contract management, and cross-functional team leadership. Proven record of managing multi-vendor environments, building risk and communication plans, and driving adoption through Agile and change management. Skilled at aligning business goals with secure, scalable solutions and ensuring measurable outcomes. CORE COMPETENCIES • Full-Stack Web and Mobile Application Development with a SaaS Focus • Regulatory & Compliance Management (NIST, HIPAA, SOC 2, FISMA) • AI/ML Development, Automation and Consulting • Developer Coaching and Mentoring • Agile & Hybrid Delivery (Scrum, Kanban, PMI) • Requirements Analysis & Systems Integration • Product and Project Management • Program & Portfolio Management • Project Governance & PMO Operations • Risk, Issue & Change Control • Contract & Vendor Management • Stakeholder & Executive Communication • Business Process Improvement • Quality Assurance & Performance Metrics • Team Leadership & Cross-functional Collaboration • Continuous Improvement & Knowledge Transfer • Organizational Change Management & User Adoption SELECTED PROJECT MANAGEMENT EXPERIENCE • Directed multi-year modernization initiative for a federal client, implementing Agile delivery, risk management, and QA processes aligned with NIST and FISMA standards. • Managed full lifecycle of enterprise SaaS rollouts across healthcare and education sectors, including vendor coordination, budget tracking, and stakeholder reporting. • Oversaw contract negotiations, resource planning, and issue escalation for technology transformation projects exceeding $1M budgets. PROFESSIONAL EXPERIENCE ARCK INTERACTIVE, INC. Founder & CTO September 2010 – Present Founded and scaled a full-stack digital product consultancy serving global clients across nonprofit, education, healthcare, and enterprise SaaS. Directed the full lifecycle of dozens of product engagements—combining technical architecture, UX strategy, and Agile delivery with executive oversight and stakeholder management. • Established governance frameworks, risk registers, and communication plans that ensured consistent delivery across concurrent multimillion-dollar projects. • Oversaw cross-functional teams of engineers, designers, and analysts, managing day-to-day progress, dependencies, and vendor performance against defined KPIs. • Managed project budgets, procurement, and resource allocation to align with client fiscal controls and compliance requirements. • Implemented Agile/PMI hybrid methodologies, introducing sprint cadence, backlog prioritization, and iterative delivery that reduced time-to-market by 30%. • Developed executive dashboards and performance metrics to support leadership visibility and informed decision-making. • Led stakeholder engagement and change management efforts to secure buy-in, increase adoption, and sustain long-term value post-launch. • Ensured adherence to SOC 2, HIPAA, and ADA standards through formal QA checkpoints and structured audit documentation. Selected Achievements: • Delivered 100+ SaaS and digital transformation projects on time and within budget, including major system integrations for The World Bank, University of Alaska, and John Wiley & Sons. • Scaled organization from startup to global digital consultancy, developing standardized delivery models and vendor frameworks used across multiple sectors. Chenega Corporation (U.S DOT) August 2005 – August 2010 Senior Full-Stack Developer / Solutions Architect Evolved into a federal solutions architect, leading design and delivery of secure, high-compliance systems at national scale. Orchestrated parallel development streams while embedding Agile practices in traditional waterfall environments. • Led the end-to-end delivery of federal compliance platforms, including the SAMO and RISC systems, ensuring full adherence to FISMA and NIST 800-53 controls. • Developed project charters, scope statements, and detailed work breakdown structures to guide parallel development teams and external vendors. • Managed risk assessments, mitigation strategies, and issue resolution in coordination with client leadership and federal oversight committees. • Established and monitored project schedules, milestones, and dependencies using PMBOK-aligned methodologies. • Directed QA and acceptance testing processes to ensure systems met defined requirements and security benchmarks. • Transitioned teams from traditional waterfall to Agile iterative delivery, introducing sprint planning and retrospective cycles that improved velocity and predictability. • Coordinated interdepartmental communication, ensuring stakeholder alignment and maintaining audit readiness for all department areas. Key Accomplishment: • Improved program delivery efficiency by introducing early CI/CD automation and governance dashboards—precursors to federal DevOps practices. Tufts Medical Center (Perot Systems) March 2002 – August 2005 Web Developer / Application Analyst Transitioned from infrastructure to application development, building web platforms that unified hospital operations, clinical systems, and compliance requirements. Introduced custom software solutions to a traditionally vendor-driven environment, accelerating digital transformation. • Managed implementation of a HIPAA-compliant intranet CMS serving 85+ departments, overseeing vendor coordination, user training, and deployment. • Defined project objectives, scope, and deliverables aligned with hospital compliance standards and IT strategy. • Directed stakeholder workshops and discovery sessions to elicit requirements and manage change impacts. • Coordinated integration between Lawson ERP and EHR systems, eliminating manual reconciliation and enhancing data accuracy. • Oversaw risk management and QA testing to ensure full regulatory and operational compliance. • Developed reporting dashboards and performance metrics that shortened executive decision cycles from weeks to days. Result: Recognized for modernizing a traditionally vendor-dependent environment and setting new standards for IT governance and digital transformation in healthcare. Tufts Medical Center (Lifespan Inc.) January 1999 – March 2002 Project Lead / Applications Analyst • Planned and executed enterprise workstation standardization and Active Directory provisioning for over 1,000 endpoints. • Led multi-phase rollout of remote access and network security policies, coordinating with cybersecurity and infrastructure teams. • Managed project documentation, change logs, and user communication for all deployment phases. • Partnered with clinical leadership to identify operational bottlenecks and implement technical controls that improved SLA performance by 30%. • Supported organizational compliance with early data protection and network segmentation standards cycles from weeks to days. TECHNICAL TOOLKIT Languages & Frameworks: • Laravel, Node.js, Python, PHP, JavaScript, TypeScript, .NET, React, Vue.js, Statamic, HTML5, CSS3 DevOps & Infrastructure: • AWS, Azure, GCP, Docker, Heroku, Cloudflare, GitHub Actions, Jenkins, CircleCI, CI/CD Pipelines, Infrastructure as Code (IaC) APIs & Integration: • RESTful APIs, GraphQL, HL7, FHIR, OAuth2.0, SSO, Webhooks Data & Databases: • MySQL, PostgreSQL, Redis, MongoDB, Elasticsearch, Snowflake Security & Compliance: • HIPAA, SOC 2, ADA, GDPR, FERPA, OWASP Top 10, Microsoft Intune, Azure AD, M365 Security Tooling & Collaboration: • Jira, Trello, Zeplin, Figma, Postman, ProductBoard, Slack, Confluence AI/ML & Automation: • LLM Data Annotation, Prompt Engineering, OpenAI, Snorkel Flow, AI-assisted QA, Model Evaluation EDUCATION • Bachelor of Science, 2003 – Multimedia Studies & Computer Engineering, Northeastern University • Master's Work, 2005 – Communication Protocols and Internet Architectures, Harvard Extension School CERTIFICATIONS • PMP – Project Management Professional (PMI) • Agile/Scrum, Kanban Methodologies • NIST 800-53, HIPAA, SOC 2, ADA, FISMA Compliance REFERENCES HENRY DITTMER (henry@sensible-leadership.com) To whom it may concern, It’s a pleasure to recommend Paul Stewart for any senior leadership role. I’ve collaborated with Paul during a crucial phase of a client’s transformation initiative. I brought him into the project based on a trusted recommendation, and it turned out to be one of the most strategic decisions we made. With decades of experience in technology and business, I was struck by Paul’s blend of technical expertise and strategic foresight. He has a rare ability to convert vision into execution, modernizing how teams operate while ensuring long-term sustainability. Paul introduced agile methodologies that allowed us to shift from rigid development cycles to rapid, iterative delivery. This significantly accelerated our ability to deliver value. Paul’s strength lies in balancing big-picture thinking with detailed execution. He’s analytical, intuitive, and responsive to shifting priorities. He streamlined processes, introduced scalable architecture, and guided the team through continuous improvements—all with unwavering integrity and transparency. As a leader and consultant, Paul communicates clearly, mitigates risks early, and inspires high performance. He led a diverse, distributed team with empathy and precision, aligning technical contributors and stakeholders alike. Every milestone was delivered reliably, and the results surpassed expectations in terms of usability, durability, and strategic value. Paul leads with a strong sense of purpose. He brings intellectual clarity and emotional intelligence to every engagement. Any organization would benefit immensely from his leadership, systems thinking, and commitment to meaningful outcomes. Please feel free to contact me directly for more insight. Sincerely, Henry C. Dittmer Sensible Leadership Coaching, LLC henry@sensible-leadership.com +1 (303) 810-4905 BEN TOMLIN (btomlin@uw.edu) I’m pleased to share my wholehearted recommendation of Paul Stewart. I originally worked with Paul at the intersection of technology and learning innovation. At a time when digital collaboration was just beginning to take shape, Paul helped us envision and execute an ambitious solution that merged content, community, and utility in a single, intuitive system. What impressed me most was Paul’s ability to deeply understand the people at the center of the work. He actively engaged all stakeholders—whether strategic leaders or frontline users—to co-design meaningful outcomes. He guided us through choices with clarity, balancing bold innovation with practical delivery. The result was something visionary, built well before many of today’s mainstream tools emerged. And yet Paul’s strength wasn’t just technical—it was his commitment to solving real- world problems and advancing the mission through design and engineering. Even as our careers progressed, I’ve remained inspired by Paul’s foundational approach: engage thoughtfully, build iteratively, and measure success by impact. The principles I observed in those early years have clearly endured in the way he continues to lead teams and deliver change across sectors. I hold Paul in the highest regard as an innovator, mentor, and leader. Any forward-thinking organization would benefit greatly from his presence. Warmly, Ben Tomlin Senior Director, Communications btomlin@uw.edu To whom it may concern, It’s my pleasure to offer this recommendation for Paul Stewart, whom I’ve had the opportunity to work with closely over the past several years on the development and continuous evolution of a specialized digital platform. From the beginning, Paul brought more than just technical expertise—he approached the work as a strategic partner. He took time to understand the needs and dynamics of our clients and end users, and he translated that understanding into a platform that was not only robust and secure, but remarkably intuitive. Paul was instrumental in shaping a product that handles complex workflows and permissions without ever losing sight of user experience. One of the things I appreciate most about Paul is his ability to manage complexity with calm clarity. He leads with thoughtfulness, listens intently, and never loses sight of what success looks like for the people on the other side of the screen. Under his leadership, projects were delivered on time and under budget, and always with scalability and adaptability in mind. Beyond the technical scope, Paul has been a valued thought partner as our work has grown. Whether navigating tight timelines or evaluating new opportunities, I’ve consistently relied on his clear thinking, grounded perspective, and collaborative spirit. His contributions have made our work stronger and more resilient. Any team would benefit from Paul’s ability to turn ambiguity into action and vision into results. I recommend him enthusiastically. Warm regards, Shannon Berg Founder & CEO shannon@bergassociatesnw.com 503.347.8822 TYSON BROWN (brown.tyson@gmail.com) It is my pleasure to recommend Paul Stewart for senior leadership and strategic delivery roles. I worked closely with Paul in my capacity as a Product Manager, where he served as a consulting partner and development lead to help us drive and deliver compelling capabilities to our customer base. When we faced the challenge of building a new system under a short timeline and with high technical expectations, Paul’s team stepped in and delivered beyond expectations. He quickly absorbed the complexity of our business problem and translated it into a thoughtful, strategic technical solution. He worked with us from discovery through deployment, balancing technical feasibility with user-centric design and organizational priorities. Paul’s leadership was crucial to the success of this initiative. He assembled and guided a hybrid team of frontend, backend, and QA engineers who worked in close collaboration with our in- house teams. His calm and focused presence helped maintain momentum through tight deadlines, shifting requirements, and technical unknowns. The product we launched achieved exceptional adoption rates and remains a critical, high-use capability today. As a development manager, Paul consistently solved difficult problems with elegance and empathy. He is fluent in both the language of business and technology, serving as a vital bridge between strategic goals and technical execution. His standards for quality and innovation were evident in every deliverable. Equally important, Paul led with integrity and transparency. He built trust quickly with our teams and fostered a culture of accountability within the distributed team he managed. His hybrid-first team structure and leadership approach predated current remote trends by over a decade, serving as a model for high-performing global teams. Paul brings strategic thinking, operational discipline, and a collaborative spirit to every engagement, making him a valuable asset to any organization. Please feel free to contact me directly should you wish to discuss his candidacy further. All the best, Tyson Brown LinkedIn 480-399-9899 brown.tyson@gmail.com

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