Shubhashish Verma

- Achieved a 20% reduction in monthly AWS costs by conducting a
a thorough analysis of redundant resources
- Enhanced data integrity and recovery processes by deploying AWS
Batch jobs, resulting in a 30% reduction in data discrepancy
resolution time after DB failovers
- Increased customer support efficiency by 75% through the development of an AI-powered chatbot leveraging LLMs, streamlining responses to common querie

- Developed several critical APIs for Forta Health, enhancing system functionality and user interaction

- Added feature to link skill acquisition goals with behaviour reduction goals and improved unit test coverage by 20%

- Refactored the entity overlap logic which was business critical and helped fix a lot of user issues related to time overlap with other events

- Built a customizable video-on-demand solution using AWS cloud formation template supporting adaptive streaming
- Integrated Paypal, BitPay, and Xendit as payment methods respectively in local & international markets and backend APIs including In-App Subscriptions for app and play store
- Refactored signup and enrolment APIs to improve latency by ~33% and 75% respectively to decrease drop-off rates while signup
- Increased the number of users from 2K users to 500K users over a span of 2 years by building multiple systems (reaction, comment, etc) and working on optimizations focussed on user growth