Most 10 Popular Chat APIs of 2022

In recent years, Chat APIs have peaked in popularity among app developers across the globe. Using APIs has become the modern solution to build interactive features within chat apps. Consequently, the number of providers have increased in the market, making it more difficult for developers to choose the right one for their app.

To make it simple, this article will emphasize the highlights of each provider and rank them in the order of excellence. Under each provider, I’ve analyzed the features, pricing models, deployment and hosting facilities, technology, user support and their accomplishments for serving developers with the best chat integrations over the years.

You don’t have to spend a dime to find the best In-app Chat API. I’ve highlighted 10 of my favorites below that will work best for your chat apps.

1.CONTUS MirrorFly Chat API

The top of my list and a personal favorite is MirrorFly. The APIs offer the exact features that developers search for their chat apps. It consolidates every messaging solution including chat, voice and video calls that keeps your apps highly interactive.

MirrorFly has been in the market for a while now. Throughout the years, it has been building modern in-app features perfectly adapting to every new and novice change that chat app users demand from developers. With a unique SaaS pricing model, MirrorFly makes its features more accessible for integrating within apps. The quality of the calls transmitted across devices is remarkably impressive.

Nonetheless, their API integrations are highly developer-friendly, easy to use and flexible to scale. Developers wanting to add the best chat functionalities to their apps can confidently choose MirrorFly!

These are some of the reasons more people choose MirrorFly Chat APIs for their Apps:

1. MirrorFly’s APIs have a long history of 99.99% uptime SLA
2. It maintains record-breaking low latencies
3. Crystal clear video calls without compromising on the audio quality
4. Dedicated cloud infrastructure
5. SaaS Subscription & Trial Version available
6. End-to-end encryption
7. Omnichannel Communication

Awards and Accolades

1. The World’s Top Enterprise Messaging Software for Businesses 2020
2. ‘Rising Star Award and Great User Experience Award for 2020’ from CompareCamp
3. ‘Summer 2019 - Best Support’ by Software Suggest
4. Best Value Fall 2020
5. Customer’s Choice Fall 2020
6. Listed in the Top Collaboration Softwares in Leaders Matrix

2.Google Chat API

This is a Single Purpose API created by Google to integrate chat features into any apps. The integrations have been popular among Developers for the reliability of the features. Google Chat APIs make it more flexible to implement events, messages, spaces, and attachments into any apps.

Reasons why developers choose Google Chat API:

1. Create spaces in an app for users to have 1:1 or group conversations
2. These APIs use REST APIs to allow users to create, send, receive, modify or delete messages
3. It establishes a chat connection using bot data.

Awards and Accolades:

1. Best Support 2021
2. Trending Winter 2022

3.Whatsapp Business API

WhatsApp Business API was launched in 2018 with the aim of automating business communications at a global level. It is noteworthy that Whatsapp Business APIs are exclusively available only via 30-40 vendors. Meta, formerly known as Facebook, is working on making the enterprise features available at a wider range.

Here are the reasons why users prefer to use Whatsapp Business APIs

1. Chat features for business interactions with end-to-end encryption.
2. REST APIs and WebHooks APIs with text messaging, voice, video and broadcasting capabilities
3. Automated responses to customer queries.
4. Bots to answer the frequently asked questions

4. Wire API

Wire APIs are owned by Wire Swiss GmbH, headquartered in Berlin. These APIs deliver communication solutions for Document Management, Project Management and Task Management. The APIs take responsibility for efficient internal communication via secure messaging and conferencing integrations.

Below are the reasons why Wire APIs are chosen by developers for their apps:

1. Tools to build their own bots that can add text, voice and video functionalities
2. Workflow Optimization in organizations.
3. Manage user identity, user access and onboarding activities.
4. Hybrid Deployment

Awards and Accolades:

1. Capterra Shortlist 2021
2. Digital Best - File Sharing Tool Software
3. Winners - Cyber Defense Magazine by Infosec Awards
4. Leader - Winter 2021
5. Internal Communications Software Winner 2021

5.ONLYOFFICE API

ONLYOFFICE is an open-source API that is used to manage communication across a team or group of people within organizations. It elevates task management and workflow management by enabling features for effective collaboration across teams.

Here is a list of reasons why Developers choose ONLYOFFICE APIs

1. Uses CRUD APIs
2. Easy and Fast Integration
3. Intuitive Interface
   4.Developers can add features for client creation, portal registration, authentication and CRMs.

Awards and Accolades:

1. Won an award in the High Performer 2022 category at Software Suggest Winter Awards 2022.
2. Easiest to Business With (2021) by Software Suggest

6. SnapChat Snap Kit SDK

SnapChat’s SnapKit SDKs is a set of developer tools that allows users to share their content across millions of other snapchat users. It allows content creators to explore fun and interactive features at one-stop. Above this, it allows a smooth interface for users to interact with each other.

1. Add in chat features via 4 kits - Creative Kit, Login Kit, Bitmoji Kit and Story Kit.
2. Faster login and safe access
3. Interactive stickers and fun filters.

Awards and Accolades:

1. ‘Best Mobile Application’ At The 2013 Crunchies

7. Freshchat API

Freshchat is a cloud-based messaging solution built by Freshworks. The integration is most commonly used for communication across sales and customer support teams.

They are well known to offer a content driven messaging experience with its live chat features.

1. Integrations and workflows that facilitate app users to interact with bots
   Efficient Data Synchronization
2. Automated messages for specific business needs.
3. Social Media Integration
4. Automatic Chat Translation
5. Targeted messages to customers

Awards and Accolades:

1. Best Value - Fall 2020 by Software Suggest
2. Faster Growing Software Products - 2021
3. Most Popular Software - Winter 2022

8. Rocket.chat API

These APIs are built by a cloud based platform named Rocket.Chat headquartered in Brazil. Rocket.Chat is an open-source platform that offers communication solutions with customization capabilities. The company has built APIs to empower features for user, channel, and group management within an app.

For the below listed reasons, developers choose Rocket.chat API:

1. Automated back-up capabilities
2. Use of Websockets and GraphQL API
3. Availability of On-premise or on-cloud available as a SaaS subscription.
4. APIS for team collaboration, omnichannel engagement, DevOps and ChatOps

Awards and Accolades:

1. Category Leader for Instant Messaging and Chat Software by GetApp
2. Winner of the All Things Open Startup Competition

9. Discord API

Discord is an instant messaging platform that has designed API integrations that can add text, voice and video call features into apps. Above this, Discord is popularly known to provide chat APIs and SDKs that allows gamers to join each other’s game and display the progress of a player in their respective profiles.

Here are the reasons why Discord API are Developer’s choice:

1. Provides access to platforms using OAuth2 API
2. Uses Gateway APIs to maintain websocket connections between the client and server
3. Send and receive real-time events
4. Moderation capabilities

Awards and Accolades:

1. Best Company Outlook 2021

10. WeChat API

This low-level API has been created by WeChat, a messaging channel popular in China. It helps manage user accounts, user access, chat and call lists. Developers prefer to use WeChat’s Business APIs to automate customer interactions across different platforms. These APIs help developers build their app’s brand loyalty, generate leads and drive sales.

Below are the reasons why WeChat API are Developer’s choice:

1. Helps scale text, voice and video communications
2. The Architectural Style is REST API
3. Used by brands for business communication

Awards and Accolades:

Here are a few accomplishments by WeChat:

1. People's Choice for the Harnessing the Winds of Change Award at the London
2. Business School Real Innovation Awards 2019
3. iF Gold award for its smart innovation Scan & Go by iF Design Award

Conclusion:

To conclude, the popularity of these APIs can be demonstrated in various aspects. The details above is an extract of the features and the detailed information may be explored in each website.

Each provider is thriving to deliver the best chat features to apps making in-app communications more efficient and feasible. Choose your favorite one and establish a powerful communication infrastructure everyone will celebrate.

I’ll get back to you with yet another interesting article on Chat APIs soon. Happy Developing!