Michael Thompson

Achieved a significant reduction in call center volume for standard products by creating a highly efficient product search application using Angular, JavaScript, ASP.NET, and .NET Core. Increased overall user experience by developing highly functional and user-friendly web applications, leveraging NodeJS, JavaScript, ASP.NET, and .NET Core, ensuring seamless functionality. Reduced manual testing efforts by 50% through the implementation of Microsoft Playwright Web Automation development using the Page Object Design pattern. Significantly decreased MS SQL Server database read operations on the line of business ERP system by utilizing MongoDB as a data cache, effectively synchronizing and shaping specific product information for online search. Developed a Windows Service using C# and .NET Core to automate MongoDB database backups, resulting in an 80% reduction in the need for manual backup operations. Separated concerns and promoted code reusability in applications by following the Model-View-Controller (MVC) architectural pattern.

Boosted customer retention rates by 20% through the development of a high-performance Customer Relationship Management (CRM) system using ASP.NET, MVC, Rest API, and Entity Framework. Achieved a substantial 20% reduction in application development cycles by effectively decoupling the API from the UI and backend services, leveraging Angular and ASP.NET MVC. This remarkable accomplishment was realized through the development of RESTful APIs, Windows services, and Cron Jobs expertly managed by Node.js. These optimizations significantly streamlined processes and greatly enhanced overall efficiency. Successfully increased application availability by 30% on Azure while achieving a remarkable 40% reduction in deployment time. This was accomplished through the seamless deployment of MVP web applications for client demos and testing, ensuring enhanced reliability, efficiency, and a smooth showcasing of the product's capabilities. Integrated web sockets and service workers to enhance real-time data exchange and offline capabilities in web applications, providing a seamless user experience. Elevated STEM scores by up to 15% through the delivery of JavaScript coding courses to private schools and groups, fostering a strong understanding of programming concepts and enhancing students' proficiency in JavaScript. Validated functionality and wrote reliable and maintainable code by implementing a test-driven development (TDD) approach.

Achieved a remarkable 25% increase in efficiency and productivity across organizational teams by assisting team in the design and development of a robust Continuous Integration pipeline reporting tool for nightly builds. This endeavor involved the utilization of Angular, TypeScript, JavaScript, Node.js, and MongoDB, resulting in a streamlined and automated process that significantly enhanced the team's ability to monitor and report on build statuses. Significantly elevated QA testing productivity, and reduced manual testing by over 30% through the provision of mentoring to the QA Automation team in JavaScript, Node.js, Angular, AngularJS, and Bootstrap. This initiative resulted in a notable improvement in the skills of team members, empowering them to deliver high-quality work efficiently and effectively. Optimized database management by efficiently utilizing Postgres, XML, CSV, and JSON, resulting in streamlined data processing and improved system performance. Automated repetitive tasks through shell scripting, streamlining development processes and increasing productivity. Enhanced application build and deployment processes by leveraging Docker for efficient containerization in a Linux environment, resulting in improved scalability and streamlined operations. Achieved visually appealing and user-friendly interfaces by creating engaging designs using CSS, SASS, and LESS. Efficiently planned, executed, and delivered projects by implementing Agile methodologies like Scrum and Kanban, while adhering to Software Development Life Cycle (SDLC) methodology.