Massimiliano Orefice

AI & Twilio Consultant – Expert in Intelligent Communication Solutions
I'm part of the Twilio Champion program with hands-on experience managing and delivering complex Twilio implementations worldwide, both as a Project Manager and Developer.

I can help you design and implement end-to-end solutions with:

Twilio Flex, IVR, Contact Centers, SMS & Voice Solutions

AI-powered Chat & WhatsApp Bots, and smart Agent AI systems

Deep 3rd-party integrations tailored to your business

Real-time messaging across Chat, WhatsApp, and more

In addition to Twilio, I build cutting-edge AI voice and chat agents using ElevenLabs and Vapi for dynamic voice interaction capabilities—ideal for creating lifelike, intelligent agents that can truly handle conversations and take autonomous actions like booking calendar slot, updating CRM etc..

💬 Looking for a simpler out-of-the-box text solution? As a Crisp.chat Partner, I also offer fast setups across channels like Webchat, Instagram, Messenger, WhatsApp, and many more.

Whether you're exploring a new idea or scaling your current setup, let’s chat. I'm available for short, medium, or long-term projects.

📩 Get in touch and let's bring your vision to life.