Leo Chan

I lead the technical aspects of a pioneering marketplace designed to revolutionize on-demand hiring in the dentistry space. From the project's inception two years ago, I've been the driving force behind every technical facet, translating high-level concepts into actionable requirements and implementation plans.

• Solo Development to Profitability: Initiated as the sole developer, I navigated the project from its nascent stages to profitability within 1.5 years.
• Data-Driven Marketing Support: Collaborating with my co-founder in digital marketing, I constructed dashboards to empower data-driven decision-making. By tagging data into our customer mailing list, I enhanced the efficacy of email campaigns, ensuring strategic ad placements.
• Streamlining Customer Service: Partnering with my co-founder responsible for customer service and account management, I streamlined our customer service efforts. Leveraging rich customer usage data, automated notifications, and customized reports, I empowered informed decision-making and analysis of customer behavior.
• Technical Expertise: My role encompasses end-to-end development, covering backend, frontend, and infrastructure. This includes feature prioritization, project management, and hands-on coding.
• Stripe Integration: As our chosen payment processor, I acquired significant expertise in utilizing Stripe features. This involved implementing payment solutions, invoicing, and building marketplaces with Stripe Connect, where transactions are seamlessly split among multiple parties. Additionally, I navigated identity checks to enhance the security and reliability of our platform.

My contribution to LocumLoop reflects not only my technical proficiency but also my ability to transform innovative concepts into a successful, streamlined, and financially viable product.

As a Full Stack Developer at Boston Consulting Group, I played a pivotal role in the development of a comprehensive call center management software suite for our client.

Key Contributions:

• Feature Enhancement and Bug Resolution: Responsible for adding new features and addressing bugs within the software suite, ensuring its continual evolution to meet client requirements.
• Modular Codebase Management: Maintained a modular codebase, fostering customization for diverse use cases and future scalability.
• Collaborative Decision-Making: Collaborated with technical leaders to make architectural decisions, meticulously analyzing the merits and drawbacks of different implementation strategies.
• User-Centric Product Development: Worked closely with product owners to understand end-user needs, contributing product ideas, implementing code, and iterating based on evolving customer requirements.
• UI/UX Collaboration: Partnered with UI/UX designers to ensure the software remained user-friendly and visually appealing, enriching the overall user experience.
• Quality Assurance Integration: Collaborated with QA testers to guarantee comprehensive test coverage, enhance product robustness, and facilitate ease of testing.

Holistic Approach: This role demanded a holistic approach, where technical expertise was seamlessly integrated with collaborative decision-making, user-centric design principles, and rigorous quality assurance practices.

As the sole developer at Engimagram, I led the reconstruction of a WordPress + WooCommerce e-commerce site into a custom platform for personalized physical puzzle games with attached messages.

Key Responsibilities:

• End-to-End Development: Managed the entire development lifecycle, spanning backend, frontend, and infrastructure, ensuring a seamless online shopping experience.
• Scalable Order Fulfillment: Designed an automated yet flexible order fulfillment process to handle high volumes during peak seasons, addressing the challenge of minimal staffing for the founder.
• Marketing Optimization: Integrated Google Tag Manager to enhance ad targeting for Facebook and digital marketing, optimizing the platform's advertising strategy.
• Multi-Platform Sales: Developed integrations for sales on diverse e-commerce platforms, including Etsy.com, expanding the product's market reach.
• Collaboration with Game Developer: Worked closely with the game developer during the expansion into web-based 3D games, ensuring smooth integration between e-commerce and gaming elements.
• UI/UX Decision-Making: Took on UI/UX design decisions to create a user-friendly interface, considering the absence of a dedicated designer.
• Client Partnership: Over a two-year collaboration, adapted swiftly to evolving requirements, consistently exceeding client expectations, and building a lasting relationship based on trust.

Outcome: Successfully transformed the client's vision into a dynamic e-commerce platform, overcoming challenges with innovative solutions. The collaboration not only met evolving demands but also established a lasting client-developer relationship