Kuldeep Sharma

• Designed and implemented 50+ automation solutions infused with Machine Learning (ML) and Data Science techniques, streamlining business processes and enhancing operational efficiency at Dell Technologies. • Developed Python-based automation systems integrated with ML-driven NLP, such as an automated communication system for Google Pay payment failures, saving 130+ hours annually and improving customer response time. • Created an ML-powered cost analysis report, leveraging time-series forecasting and anomaly detection (Isolation Forest, ARIMA), leading to a $2M annual profitability increase by mitigating revenue leakage. • Automated credit card order decline processes using predictive analytics, reducing manual intervention by 30% and improving fraud detection accuracy. • Enhanced operational efficiency by 25% through Python-driven automation and ML models, optimizing resource allocation and uncovering inefficiencies for scalable improvements.