Shubham Kumar

• Responsibilities: Design, develop and support product features, cross team communication. Mentor and lead a small team.• Achievements:
• - Implemented software upgrade services for clusters within the SaaS platform, enhancing system reliability and user experience.
• - Revamped the release pipeline, achieving a significant reduction in time-to-release by approximately 35%. This improvement streamlined the deployment process, leading to faster and more efficient software updates.
• - Pioneered the introduction of localization features, crucial for the Japanese market release. This initiative played a key role in expanding market reach and catering to diverse user needs.
• - Developed and integrated Office 365 backup solutions, specifically a user-friendly self-service portal to recover the backed up e-mails and sharepoint data.
• - Led the integration of Active Directory into the product, providing robust user authentication and management capabilities, thereby enhancing security and user experience.
• Modules owned: Active Directory, Software Downloads, Self Service Mailbox Recovery, Localization

• Responsibilities: Design, develop, test and document feature and solutions and provide bug fixing and support of the wide range of features• Achievements:
• - Designed and developed Terms of Service framework that can be used across VMware Workspace One SaaS platforms with a user aware cross app environment.
• - Explored, proposed and implemented UI telemetry for logging and tracking with the introduction of Pendo which can be used across VMware Application stacks with a cross app user and organization awareness.
• - Automated test case scenarios for Self Service Portal and help offloading approximately 70% of manual testing to automated testing to catch the bugs before release itself.
• - Improved globalization framework by streamlining the file structure and adding a way to catch duplicate entries in the entire structure which would help us reduce the package size and cost to translate.
• - Explored, designed and developed the VMware freestyle product. Proposed to make it generalizable to plug into any VMware product and provided assistance with the exploration of frameworks and approaches to use.
• - One of the three contributors to upgrade the angular version from 7 to 8 and then to 9. Helped in mitigating and then testing the breaking changes for cross team modules across the product.
• - Enhanced the global search by introducing new indexes and wildcard search. The SQL profile reported an improvement of around 20% in terms of time taken by the transaction.
• Modules Owned: Global Search, UI telemetry, Freestyle Editor (API Communications), Device List, Globalization, Terms of Service

• Conceptualized and built a file search system to fuzzy search an entire directory dynamically and fastly with indexing in place
• Designed a service to deviate heavy and critical jobs from scheduler where the acknowledgement should be quick