Dev Outreach Manager

Developed applications using JavaScript/TypeScript with React and Node.js. Managed and deployed applications on Azure Cloud Platform. Built chatbots using Microsoft Bot Framework. Led AWS CDK (Cloud Development Kit) development of the conversational platform for defining cloud infrastructure in code. Specialized in full stack development, with a focus on Bot development. Lead team that implemented monitoring across all Azure resources (Cognitive Services, and Data storage). Utilized Azure Cloud Platform for application deployment, CI/CD pipeline management and other functions supporting bot development. Performed database programming on SQL server databases. Recommended and implemented Test Automation tools for efficient testing. Employed understanding of Machine Learning (ML) concepts for advanced feature development.Led two chatbot development projects that improved customer experience. Developed middleware solutions to streamline data flow between different software components. Managed development pods with up to 7 developers, improving team productivity by 20%. Designed comprehensive technical design documents to guide development and maintain software quality. Led various AWS efforts (CDK development of the conversational platform, defining cloud infrastructure in code).

Implemented and executed technical design documents for features rolled out to 73 million users globally. Worked as a Liveperson administrator, custom integration developer, and Javascript (ES6) code reviewer and implementer. Developed and maintained a high-throughput chat platform with Golang microservices. Designed and implemented efficient restful APIs connecting frontend applications and backend services using Go channels and goroutines. Created highly scalable solutions using concurrency primitives (multi-threading, semaphores) and best practices such as test-driven design. Conducted code reviews to ensure all code adhered to company coding standards and guidelines. Utilized tools like Git, Jira, and Slack for version control, bug tracking, and communication. Collaborated with five developers to create API for the company's mobile app. Tested new code submissions with unit and integration tests using Go and JavaScript. Improved existing restful APIs by adding functionality and error-handling capabilities. Developed and maintained data pipelines in Airflow and Snowflake and optimized queries in production. Develop and deploy Salesforce Apex code changes through Copado. Review Apex and Aura code changes before we push to production.

Delivered successful results for multiple clients by developing and deploying Dockerized Django and Flask applications. Utilized expertise in Javascript and Python NLP model libraries to create innovative corpus and keyword extraction features, contributing to the success of multiple projects. Demonstrated strong leadership skills by managing scrum and development teams on multiple projects. Maximized productivity and efficiency by using PyCharm and other python-specific tools daily. Demonstrated versatility by working with various server-side technologies, including databases, Restful APIs, and MVC design patterns on multiple projects. Improved data analysis capabilities by constructing data pipelines in PySpark on multiple projects, resulting in faster and more accurate insights.Crafted bespoke SPL queries tailored to customer specifications, improving data accuracy by 20%. Formulated specialized reports for a user base of over 1000 individuals, providing insightful data-driven insights to support informed decision-making. Developed custom dashboards for clients, offering a comprehensive view of diverse blog feeds and facilitating streamlined data analysis. Proficiently installed and configured Splunk applications, ensuring the user base's access to engaging reporting slideshows for enhanced data visualization and comprehension.