Erik Gunther
Mentor
(16 reviews)
US$12.00
For every 15 mins
22
Sessions/Jobs
ABOUT ME
Senior ServiceNow architect, developer, and process management expert.
Senior ServiceNow architect, developer, and process management expert.
Hello mentor seekers! I'm a ServiceNow architect and process management expert in the areas of ITSM, CSM, ITAM, Flow Designer, and integrations. I have over 9 years of hands on design, programming, and process configuration experience within the platform. My certifications include:
PMI Agile Certified Practitioner (PMI-ACP)
ServiceNow Certified Implementation Specialist – IT Service Management
ServiceNow Certified Application Developer
ServiceNow Certified System Administrator
ITIL Foundation Certificate in IT Service Management
Microsoft Certified: Azure Fundamentals.
I can help developers overcome blockers as well as improve their coding/configuration techniques to make their solutions more testable and easier to support operationally.
English
Eastern Time (US & Canada) (-05:00)
Joined November 2024
EXPERTISE
9 years experience | 16 endorsements
Solution architecture
Javascript development
Flow Designer and scripted activities
Integrations with Jira and other platforms
REST API de...
Solution architecture
Javascript development
Flow Designer and scripted activities
Integrations with Jira and other platforms
REST API development
Service Portal
8 years experience | 5 endorsements
Expert in using Javascript within the ServiceNow platform and integrations
Expert in using Javascript within the ServiceNow platform and integrations
10 years experience | 5 endorsements
Using Microsoft SQL Server and C#, I built an Azure hosted accounting solution that was licensed by 2 separate financial services compani...
Using Microsoft SQL Server and C#, I built an Azure hosted accounting solution that was licensed by 2 separate financial services companies in the Trucking/transportation factoring industry.
10 years experience | 5 endorsements
Designed and personally implemented multiple scoped applications
Created reusable update sets for addressing common issues that itil fulf...
Designed and personally implemented multiple scoped applications
Created reusable update sets for addressing common issues that itil fulfillment teams encounter when working service requests, incidents, and change management requests.
10 years experience | 3 endorsements
Prior to working with ServiceNow, I was a senior C# full stack developer. I created an entire accounting application hosted in Microsoft ...
Prior to working with ServiceNow, I was a senior C# full stack developer. I created an entire accounting application hosted in Microsoft Azure that was acquired by a financial services firm.
It service management
10 years experience | 9 endorsements
ITIL certified
Acted in the role of Global Head of Service Management for a large financial institution
ServiceNow Certified Implementati...
ITIL certified
Acted in the role of Global Head of Service Management for a large financial institution
ServiceNow Certified Implementation Specialist – IT Service Management
Expert in the service catalog both technically and in process design.
REVIEWS FROM CLIENTS
(16 reviews)
Carlos Orozco
February 2025
Great help as always!
Carlos Orozco
February 2025
Went into great detail on my problem and had immense knowledge on the subject. He was extremely patient with me and would definitely recommend to others!
Alanoud
January 2025
Another great session, helps me a lot with ServiceNow ! thank you very much
Alanoud
January 2025
very helpful, thank you
Mustafa
January 2025
Erik is a professional and strong knowledgeable mentor, he helped me to clear my concepts and demonstrated how to do design / do things in correct way.
I strongly recommend him.
Ritu Misra
January 2025
Another great session with Eric.