Highly accomplished, motivated, and versatile IT professional with two decades of industry experience and a Certified Cloud Security Professional (CCSP) credential. Known for a personable approach to clients and co-workers, as well as for delivering and implementing advanced solutions. Demonstrates an innovative and driven spirit, consistently over-achieving in roles. Possesses exceptional organizational and coordination skills, and serves as a responsible and efficient project manager.
Built call center multi-tenant SaaS application from the ground up. Scaled to 3M calls/ week, >$70k MRR. Autoscaling multi-tier &am...
Built call center multi-tenant SaaS application from the ground up. Scaled to 3M calls/ week, >$70k MRR. Autoscaling multi-tier & microservices architecture. ML-backed predictive dialer.